Buying and payment
Is it a one-time payment?
Yes. You pay once and keep access. There is no subscription.
Which payment methods can I use?
Card payments and crypto. The options show at checkout.
Do I get an invoice?
Yes. Every order has a receipt in your account under Orders.
Access and downloads
How soon can I start?
Right after payment. The course and files appear in your account at once.
Do downloads expire?
No. Files you buy stay in your account and can be downloaded again at any time.
Which file formats do I get?
Each file lists its formats on its page, for example STEP, STL, SLDPRT or CATPart.
Courses
Which software version do I need?
Each course lists its software version in the spec list on the course page.
Can I watch on my phone?
Yes. Lessons play on phones, tablets and computers; the project files open on a computer with the CAD software.
Account
I forgot my password. What now?
Use “Forgot password” on the sign-in page and we email you a link to set a new one.
Can I share my account?
No. Course access is for one person. See the Terms of Service.
Refunds
Can I get a refund?
See the Refund and Delivery Policy for the rules on digital products.
